Comprehensive Cloud Implementations

We implement Salesforce clouds with a focus on business process alignment, user adoption, and long-term scalability.

Process Redesign

Align Salesforce implementation with optimized business processes, not just automate existing inefficiencies.

Configuration & Automation

Declarative setup and automation that maximizes native Salesforce capabilities before custom development.

Analytics & Insights

Built-in reporting and dashboards that provide actionable insights from day one.

Implementation Philosophy

Our approach focuses on sustainable, scalable implementations that deliver lasting business value.

Key Principles:

  • Business process first, technology second
  • Maximize declarative capabilities
  • Design for change and growth
  • Focus on user adoption and training

Cloud Implementation Expertise

Comprehensive implementation services across Salesforce clouds

Sales Cloud Implementation

Complete Sales Cloud setup including lead-to-cash processes, opportunity management, and sales forecasting.

Key Features:

  • Lead & opportunity management
  • Sales processes & automation
  • Territory management
  • Forecasting & analytics

Typical Duration: 4-12 weeks

Engagement: Fixed price or time & materials

Service Cloud Implementation

Service Cloud setup for case management, omnichannel support, knowledge base, and service analytics.

Key Features:

  • Case management & routing
  • Omnichannel support setup
  • Knowledge base implementation
  • Service analytics & reporting

Typical Duration: 4-10 weeks

Engagement: Fixed price or time & materials

Experience Cloud Implementation

Customer and partner portals built on Experience Cloud with secure external access and collaboration.

Key Features:

  • Portal design & branding
  • External user management
  • Self-service capabilities
  • Community collaboration

Typical Duration: 6-16 weeks

Engagement: Fixed price or time & materials

Marketing Cloud Implementation

Strategic Marketing Cloud implementation focusing on customer journey orchestration

Marketing Cloud Strategic Implementation

While we don't do basic email marketing setup, we provide strategic Marketing Cloud implementations focusing on customer journey orchestration, data integration, and marketing automation strategy.

Strategic Focus Areas:

  • Customer journey mapping
  • Data model & integration strategy
  • Marketing automation architecture
  • Cross-cloud alignment (Sales/Service Cloud)

Our Approach:

  • Architecture-first implementation
  • Focus on scalability & governance
  • Integration with existing martech stack
  • Team training & capability building

Note: We focus on strategic Marketing Cloud implementations, not basic email template setup or campaign execution. Our expertise is in architecture, integration, and scalable marketing automation design.

Industry Experience

Industry-specific implementation expertise

Healthcare

Patient management, provider portals, compliance-focused implementations with HIPAA considerations.

Key Clouds: Service Cloud, Experience Cloud

Financial Services

Client onboarding, wealth management, compliance tracking, and secure client portals.

Key Clouds: Sales Cloud, Service Cloud

Education

Student lifecycle management, alumni relations, fundraising, and educational program management.

Key Clouds: Education Cloud, Experience Cloud

Manufacturing

Dealer networks, partner portals, equipment service management, and supply chain integration.

Key Clouds: Sales Cloud, Service Cloud, Experience Cloud

Implementation Methodology

Structured approach to cloud implementations

Phase 1

Discovery & Design

Business process analysis, requirements gathering, solution design, and architecture planning.

Duration: 2-4 weeks

Key Output: Solution design document & project plan

Phase 2

Configuration & Development

Salesforce configuration, custom development (if needed), data migration planning, and integration setup.

Duration: 4-12 weeks

Key Output: Configured Salesforce org

Phase 3

Testing & Training

User acceptance testing, training material development, end-user training, and go-live preparation.

Duration: 2-4 weeks

Key Output: Trained users & tested solution

Phase 4

Deployment & Support

Go-live deployment, post-launch support, performance monitoring, and optimization planning.

Duration: 2-4 weeks (support continues)

Key Output: Live solution & support plan

Start Your Cloud Implementation

Begin with a free assessment of your implementation needs

Free Implementation Assessment

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Implementation Consultation

Schedule a consultation to discuss your specific cloud implementation needs.

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Implementation Proposal

Request a detailed implementation proposal for your specific cloud requirements.

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Request Implementation Services

Share details about your cloud implementation needs

We'll respond within 24 hours with initial thoughts and a proposal outline.